Keeping track of your SASSA application status is crucial to ensure you receive your social relief grant on time. With the high demand for financial assistance, it’s essential to confirm your eligibility each month through SASSA Status Check.
This comprehensive guide will walk you through the various options to check your SASSA Status in 2024, whether you’ve applied for the R350 grant, disability grant, or other social grants. Monitoring your status regularly is vital to avoid payment delays.
What is SASSA?
SASSA or South African Social Security Agency is a government organization that distributes social grants to eligible citizens. Their programs provide poverty relief through monthly cash transfers to vulnerable groups including the elderly, those with disabilities, and children.
SASSA Status allows applicants to track their application progress. Once approved, recipients can also use SASSA Status Check to monitor upcoming payment dates. Let’s look at how to access your status conveniently online or via phone.
SASSA Status Check Online
You can instantly look up your SASSA Status via the official online portal. Follow these simple steps:
- Go to SASSA Status Check website (SASSA.org.za)
- Enter your 13-digit South African ID Number
- Input the mobile number used during your application
- Select ‘Check Status’ and wait for the results
- Your SASSA Status will display on screen as Pending, Approved, Declined, or another status
- Take note of the Application ID, pay dates, and instructions
Checking online is the fastest way to get real-time updates on your SASSA R350 status and upcoming grant payment dates. For optimal security, ensure your personal details are accurately entered.
Monitoring your status frequently prevents unnecessary delays in accessing relief funds. If your status shows as pending or application declined, contact SASSA promptly for assistance.
SASSA Status Check via SMS
You can also utilize SMS services to instantly look up your SASSA Status Check anytime.
Follow these simple steps:
- From your mobile phone, type the word STATUS
- Send the SMS to the number 15057
- Include your 13-digit South African ID Number after the word STATUS
- Send this message and wait for an SMS response
- The reply SMS will show your SASSA Status and other details
- Carefully review the status message and save it on your phone
Receiving your status directly via SMS provides a convenient way to get updates on the go. This method is available for all South Africans at no extra cost.
If you require additional details, visit a SASSA office or call the SASSA contact center.
Call SASSA Contact Centre
For personalized assistance, you can speak to a SASSA agent directly by calling their toll-free number 0800 60 10 11.
Follow these steps for status check via phone:
- Dial 0800 60 10 11 on your mobile or landline
- Select your preferred language for the call
- Follow voice prompts and select “Check Application Status”
- Enter your 13-digit South African ID when prompted
- Confirm your registered mobile number
- Receive your SASSA Status Check and details via automated response
- Access further support from the agent if required
This simple process connects you quickly to the SASSA support team. If your status is pending, find out which documents need verification or if any other issues need resolution.
Download Moya App
The Moya mobile app offers a convenient way to check your SASSA Status anytime.
Follow these simple steps:
- Download Moya App on your Apple or Android device
- Register your profile with your ID number and mobile
- Login and navigate to the SRD Status Check option
- Select the month to view your status as Approved, Pending or Declined
- The app provides real-time updates, eliminating the need to visit SASSA centers
With an easy-to-use interface, the Moya App makes status checks efficient. Avoid unnecessary queues and delays by monitoring your social relief status seamlessly via your mobile.
SASSA Status Check via WhatsApp
You can also use WhatsApp to check your SASSA Status conveniently.
Here is a step-by-step guide:
- Save the number 082 046 8553 in your contacts as SASSA Status Check
- Send a WhatsApp message to this number with the word STATUS
- You will get an automated reply with options to check your status
- Follow prompts and send your 13-digit South African ID
- Your SASSA Status will be displayed instantly
- You can also get guidance for any issues faced
WhatsApp status check allows you to communicate directly with SASSA via a popular messaging app. Saving the number ensures you can access quick status updates whenever needed.
This convenient method allows applicants in rural areas and those without internet access to check their status easily using basic mobile services. Monitoring your status is vital whether your grant is pending, approved, or declined.
SRD SASSA Status Check
The special COVID-19 Social Relief of Distress (SRD) grant of R350 is available through SASSA for unemployed South Africans with no source of income. You can check your R350 grant status using the following methods:
- Visit SASSA Status Check for R350 (SASSA.org.za)
- Send STATUS to 15057 via SMS
- Call the toll-free SASSA contact center at 0800 60 10 11
- Use the Moya App to view your SRD status
- Send a WhatsApp message to 082 046 8553
When you applied for the R350 SRD grant, you likely provided your South African ID, contact details and bank information. Have these on hand, along with your application or reference number to check the status easily.
Monitoring your SRD status regularly ensures you get approved and paid without delays. If your SRD status shows as declined or pending, follow up promptly to resolve it.
SASSA Status Results Explained
Once you complete SASSA Status Check via any method, one of the following statuses will be displayed:
- Approved: Your grant application has been accepted and payment will be made as per schedule.
- Pending: Your application is still being reviewed and verified by SASSA. Documents or information may be needed from your side.
- Declined: Unfortunately your grant application did not meet eligibility criteria and has been declined.
- Cancelled: Your existing grant has been cancelled by SASSA due to eligibility issues.
- Payment Pending: You may need to verify or update your bank details before payment can be made.
- Document Verification Pending: SASSA needs you to submit documentation for proof and verification.
- Visit Office: You are required to visit the nearest SASSA office to resolve a specific issue.
It’s important to understand these SASSA status meanings to proceed accordingly. Follow up promptly for pending results to avoid payment delays.
Why is My SASSA Status Pending?
You might see a pending status even after submitting your complete application. Some common reasons for SASSA pending status include:
- ID verification is in progress
- Supporting documents need submission
- Banking details errors need rectification
- Grant under review due to eligibility factors
- awaiting outcome of a SASSA appeal
To change your status from pending to approved, ensure all documents are correctly submitted. Rectify any mistakes in your banking details or ID information provided. If issues persist, visit the SASSA office for assistance. Do not miss the deadline for document submission.
How to Check SASSA Balance
If you receive your monthly SASSA grant through a bank account, you can check the available balance the same way as your regular bank account.
Log into online banking or use your bank’s mobile app to view up to date SASSA balance and deductions. This will display grant amount paid and any withdrawals made.
For SASSA SRD grants paid into a bank account, the same method applies. Beneficiaries without a bank account can access balance information via SASSA retail voucher payments.
Call the SASSA helpline or visit your nearest post office or paypoint outlet to check your available balance loaded onto the SASSA card. Provide your ID number and confirm the outstanding balance for the current month.
Monitoring your SASSA balance lets you track available funds, plan spending, and curb fraudulent deductions or activities.
SASSA Status Not Updated After Payment
Sometimes even after receiving your monthly SASSA grant payment, your status may still show as approved or pending for that month. This could be due to:
- Delays in updating status after payment
- Banking issues preventing status change
- Technical glitches affecting status sync
- Status not updated after random spot-checks
If your SASSA status is not reflecting payment despite receiving the grant for that month, first confirm with your bank that the amount has been credited into your account or loaded onto your SASSA card.
Then contact SASSA via phone or visit an office to align your status with the payment received for that month. Provide your proof of payment to rectify the status.
How Often is SASSA Status Updated?
SASSA provides status updates on a monthly basis, in line with the social grant payment cycle. Your status for the current month is updated around the time when payments get processed and disbursed.
This generally follows this timeline:
- 1st week of the month – Status updated to Approved for payment in current month
- 2nd week – Status remains Approved, amount credited to bank account
- 3rd week – Status updated to Paid after grants received by beneficiaries
- Last week – Status closed for current month and opens for next month
For pending applications, status remains pending until your application gets approved in any particular month. Similarly for declined or cancelled grants, status will display accordingly.
While the above is the usual status update schedule, exact timings may vary. SASSA aims to provide status changes in real-time but some delays are possible on their internal system updates.
How to View SASSA Payment Dates
Wondering when exactly you’ll receive the money in your account or SASSA card? Here are some ways to confirm upcoming SASSA payment dates:
- Check your approved status – payment date is shown here
- Receive SMS notification which specifies pay date
- View Moya App dashboard for schedule of payment dates
- Call SASSA helpline to enquire payment date for that month
- Visit nearest SASSA office for updated schedule
- Payment calendar is published on sassa.gov.za website
As per current guidance, the SASSA SRD R350 grant is set to continue payments until March 2024. The exact pay dates are released closer to each month.
Having the SASSA payment schedule for the coming months helps beneficiaries plan budgets and manage finances. Never rely entirely on the grant money and try to supplement through other income sources where possible.
Why is My SASSA Status Declined?
There are various reasons your initial SASSA application or existing grant renewal could be declined by SASSA. Some common reasons include:
- Failure to pass means test for income threshold
- Age criteria not met for Older Person’s Grant
- Disability criteria not met for Disability Grant
- Child no longer qualifies for Child Support Grant
- Recipient passed away
- Grant has lapsed and renewal application was late
- Failure to provide required verification documents
- Recipient found employed or earning an income
- Bank balance above permitted limit
- Failure to collect grant for three consecutive months
- Recipient now receiving alternate government assistance
If your SASSA status is declined, carefully go through the reasons provided. Submit an Appeal Application within 90 days along with the required documents to state your case. Provide reasons such as income loss, disability, or explain why the grant lapsed. Follow up regularly on the appeal outcome.
Can I Change SASSA Payment Method?
If you wish to change your SASSA grant payment method or bank account, follow these steps:
- Visit your nearest SASSA office
- Submit an Affidavit requesting payment method change
- Provide new bank account details
- Show proof of account ownership
- If changing from bank transfer to cash payment, surrender SASSA card
- Wait for confirmation of change from SASSA before next payment month
To change your payment method, notify SASSA well in advance, before the next scheduled payment month. This gives sufficient time for the changes to reflect in their system and prevents grant delays.
How to Contact SASSA
Here are the main channels to reach out to the South African Social Security Agency:
- Phone: Call 0800 60 10 11 toll-free
- Email: grants@sassa.gov.za
- Website: www.sassa.gov.za
- WhatsApp: 082 046 8553
- Twitter: @OfficialSASSA
- Facebook: @SASSANews
You can visit your nearest SASSA office for in-person assistance and services. Find the closest branch by SMSing your location to 48107 or dialing *134*7737#.
When applying for or following up on your SASSA grant, ensure you have your ID number, application reference, and contact details ready. Track your SASSA status regularly and address any pending issues promptly for smooth and continuous grant payments.