The Sanchar Saathi portal stands as a citizen-centric initiative spearheaded by the Department of Telecommunications, aimed at empowering mobile subscribers. Its primary objectives include bolstering the security of mobile users and fostering increased awareness regarding various citizen-centric initiatives undertaken by the Government. The multifaceted features of Sanchar Saathi are designed to provide citizens with a comprehensive toolkit for managing their mobile connections efficiently.
Among its key functionalities, Sanchar Saathi enables users to discern the mobile connections issued under their name, affording them the ability to disconnect any unnecessary connections. Additionally, the portal facilitates the blocking and tracing of lost mobile phones, along with a mechanism to verify the authenticity of devices when purchasing new or pre-owned mobile phones. Noteworthy modules incorporated into Sanchar Saathi include CEIR, TAFCOP, KYI, RICWIN, among others, each serving a specific purpose in enhancing user experience and security.
Furthermore, the Keep Yourself Aware facility embedded within Sanchar Saathi serves as a valuable resource for users. This feature provides timely updates and informative material covering various aspects related to end-user security, telecommunications, and information security. By offering a wealth of information and practical tools, Sanchar Saathi emerges as a pivotal platform in the ongoing efforts to empower and educate mobile subscribers in navigating the digital landscape securely and responsibly.
What is sancharsaathi. gov. in
Sanchar Saathi (sancharsaathi.gov.in) is a transformative initiative by the Department of Telecommunications, Government of India. Dedicated to empowering mobile subscribers, the portal offers a range of citizen-centric services aimed at enhancing security and awareness. Users can ascertain and manage mobile connections issued in their name, disconnect unnecessary ones, and employ tools to block or trace lost devices.
With modules like CEIR, TAFCOP, KYI, RICWIN, it facilitates authenticity checks for mobile phones. The portal’s “Keep Yourself Aware” feature provides timely updates and educational resources on end-user security, telecom, and information security, making it a vital resource for citizens navigating the digital landscape.
Benefits of sancharsaathi. gov. in
Block Your Lost or Stolen Mobile (CEIR)
The CEIR module serves as a crucial tool for tracing and blocking lost or stolen mobile devices. By blocking these devices across all telecom operators in India, the module prevents their unauthorized use within the country.
Attempted use of a blocked mobile phone triggers traceability, aiding in the recovery process. Once a lost mobile phone is retrieved, citizens can unblock it through the portal, restoring normal functionality.
Know Your Mobile Connections (TAFCOP)
Empowering mobile subscribers, the TAFCOP module allows users to assess the number of mobile connections registered in their name. Additionally, it provides a mechanism to report and manage unwanted or unauthorized mobile connections associated with the subscriber.
Know Your Wireline Internet Service Provider (KYI)
The KYI module offers citizens the ability to access detailed information about Wireline Internet Service Providers (ISPs). Users can search for ISP presence nationwide by entering PIN codes, addresses, or the ISP’s name, enhancing transparency and awareness.
Report Incoming International Calls with Indian Numbers (RICWIN)
The RICWIN module empowers citizens to report incoming international calls displaying local Indian numbers (+91-xxxxxxxxxx). This initiative turns citizens into the government’s allies, aiding in identifying and dismantling potential illegal telecom setups.
By reporting such calls, citizens contribute to safeguarding national security and preventing losses to the government’s exchequer.
Citizen Centric Services
Our array of citizen-centric services is designed to empower individuals in navigating the digital landscape securely and seamlessly. From tracing and blocking lost or stolen mobile devices with the CEIR module to managing mobile connections efficiently through TAFCOP, we prioritize the needs of mobile subscribers.
The KYI module takes transparency a step further, providing citizens with insights into their Wireline Internet Service Providers, while the RICWIN module transforms users into vigilant partners by enabling them to report suspicious international calls.
At the heart of our initiatives is a commitment to enhancing awareness, security, and convenience for every citizen.
Keep Yourself Aware
Know Your Mobile (KYM): Ensuring Device Validity Before Purchase
With KYM, verifying the legitimacy of your mobile device is effortless, offering peace of mind before making a purchase. Utilizing the International Mobile Equipment Identity (IMEI), you can confirm a device’s status through various methods:
- Check the box: Find the IMEI written on the mobile device box.
- Dial *#06#: Obtain the IMEI by dialing this code on your phone.
- Settings: Navigate to Settings > About > IMEI on the mobile device.
If the status reveals blacklisted, duplicate, or already in use, exercise caution before purchasing. Access KYM through:
- SMS: Send KYM <15 digit IMEI number> to 14422 from your mobile.
- KYM App: Download the KYM App from the Play Store (for Android) or the App Store (for iOS).
Ensure your device’s authenticity and make informed decisions with KYM.
Unsolicited Commercial Communication (UCC): Taking Control of Your Communication
For comprehensive information on unwanted calls and SMS, follow the provided link. To register a complaint or report such communications, utilize the following modes:
- Send an SMS to short code 1909
- Call 1909
- Use Interactive Voice Response System (IVRS)
- Utilize a mobile app approved by the Authority
- Access the web portal with OTP authentication
- Use any other means notified by the Authority
Reporting UCC or spam through these channels doesn’t register as a complaint but aids Telecom Service Providers (TSPs) in identifying trends and ensuring compliance.
Explore the TRAI DND App (Do Not Disturb 3.0) to register your mobile number under DND, preventing UCC/telemarketing calls and SMS. The app, based on TRAI regulations, allows you to set preferences, lodge complaints, and track their status. Rest assured, the app respects your privacy, accessing your address book solely to distinguish between known contacts and unknown telemarketers without sharing or uploading any data.
PM WANI Framework: Proliferating Broadband Access
Approved by the Union Cabinet under the leadership of Prime Minister Shri Narendra Modi, the Prime Minister’s Wi-Fi Access Network Interface (PM-WANI) framework aims to expand broadband through public Wi-Fi networks. Components include Public Data Office (PDO), Public Data Office Aggregator (PDOA), App Provider, and Central Registry.
To boost local businesses, last-mile public Wi-Fi providers require no license or fees. Users can access broadband by downloading the relevant app, authenticating, and choosing a network at public Wi-Fi hotspots. For detailed information, visit the provided link.
Mobile Towers and Radiation: Addressing Concerns
Studies conducted globally, under WHO, show no conclusive evidence of health risks from radiofrequency emissions of mobile towers. WHO recommends international standards for citizen protection. The Department of Telecommunications (DoT) has adopted safety limits from the International Commission on Non-Ionizing Radiation Protection (ICNIRP), ten times more stringent.
DoT emphasizes that caution is needed for tower installations and clarifies its non-involvement in leasing or issuing “No Objection Certificates.” Verify the authenticity of Telecom Service Providers or Infrastructure Providers from the DoT website before entertaining any tower installation offers.
Enhancing Cyber Awareness and Reporting: Cyber Swachhta Kendra
- The National Cyber Crime Reporting portal, initiated by the Government of India, empowers victims to report cyber crimes online, particularly those against women and children. Law enforcement agencies address these complaints based on the provided information, emphasizing the need for accuracy.
- In emergencies or for reporting non-cyber crimes, contact local police or use national helplines: 112 for police, 181 for women, and 1930 for cyber crime.
- Find internet safety and cyber awareness tips on the portal. For more details, visit [link].
- The Cyber Swachhta Kendra is a center for Botnet Cleaning and Malware Analysis, fostering a secure cyber ecosystem. It offers tools to combat malware, botware, mobile security threats, and promotes cybersecurity best practices.
- The Government of India’s Stay Safe Online Campaign invites participation in competitions for all age groups, emphasizing rural and urban areas, with a focus on children, students, women, teachers, faculty, senior citizens, specially-abled persons, and government officials.
- The Ministry of Electronics and Information Technology conducts InfoSec Awareness workshops, educating citizens on internet ethics and online fraud prevention.
Unusual International Calls with Indian Numbers
- While international calls typically display a country code different from India (+91), some instances involve calls appearing with an Indian number (starting with +91) or none at all.
- Subscribers encountering such cases are urged to report them to the Department of Telecommunications through toll-free numbers 1800110420 / 1963.
- Your Telecom Service Providers also convey this advisory to you via SMS for your awareness and prompt action.
TRAI MySpeed: Enhancing Telecom Subscribers’ Experience
The TRAI Analytics portal offers a range of features for telecom subscribers, providing valuable insights into their mobile data and voice call experiences:
-
MySpeed Portal: Explore the mobile data experience across India through the interactive MySpeed portal. Users can contribute to data by downloading the app, testing their data speeds, and submitting the results. The app is available on Android and iOS app stores.
-
DriveTest Portal: Access the results of independent drive tests conducted by TRAI through the DriveTest portal. This platform enables data visualization of various parameters and geographical areas covered in the reports.
-
MyCall Portal: Dive into Voice Call Quality feedback ratings collected via the TRAI MyCall App using the MyCall portal. This platform offers a map-based view for data visualization of the ratings submitted through the MyCall app. Users can actively contribute by rating their voice call quality experience, accessible through the MyCall app on the Android app store.
Frequently Asked Questions
What is Sanchar Saathi?
Sanchar Saathi is a citizen-centric initiative by the Department of Telecommunications, empowering mobile subscribers with various services for security and awareness.
What modules are included in Sanchar Saathi?
Sanchar Saathi comprises modules like CEIR, TAFCOP, KYI, RICWIN, etc., catering to different aspects of mobile connection management and security.
How can I block a lost or stolen mobile device using CEIR?
CEIR allows you to trace and block lost or stolen mobile devices. Report the incident through the portal, and law enforcement agencies can take necessary actions.
What services are provided by TAFCOP?
TAFCOP enables users to check and manage the number of mobile connections registered in their name, empowering them to report unnecessary or unauthorized connections.
How can I verify the authenticity of a mobile device using KYM?
Use the Know Your Mobile (KYM) module to check the validity of a mobile device before purchase. Obtain the International Mobile Equipment Identity (IMEI) from the device and verify its status on the portal.
How can I report incoming international calls with Indian numbers using RICWIN?
RICWIN allows citizens to report incoming international calls with local Indian numbers (+91-xxxxxxxxxx), contributing to efforts against illegal telecom setups.
Is there a facility for staying updated on end-user security and telecom information?
Yes, the “Keep Yourself Aware” feature provides the latest updates and educational material on end-user security, telecom, and information security.
How can I participate in the Stay Safe Online Campaign?
The Stay Safe Online Campaign offers competitions for various age groups, emphasizing participation from different demographics. Visit the provided link for more information.
What is the purpose of the TRAI DND App mentioned in the information?
The TRAI DND App (Do Not Disturb) allows smartphone users to register their numbers under DND to avoid Unsolicited Commercial Communication (UCC)/Telemarketing Calls/SMS.
Where can I get more information about mobile tower radiation and safety standards?
The information on mobile tower radiation, safety standards, and precautions for installation can be found in the provided details. Verify the authenticity of Telecom Service Providers from the DoT website before considering tower installation offers.
Conclusion
Sanchar Saathi emerges as a pivotal initiative, placing citizens at the forefront of mobile security and awareness. Through modules like CEIR, TAFCOP, KYI, RICWIN, and others, it empowers users to manage mobile connections, trace lost devices, and ensure the authenticity of mobile devices. The “Keep Yourself Aware” feature stands as a beacon for continuous education on end-user security.
Additionally, the Stay Safe Online Campaign, TRAI DND App, and initiatives addressing mobile tower radiation collectively contribute to fostering a secure and informed digital environment. By integrating technological tools with citizen participation, Sanchar Saathi exemplifies the government’s commitment to ensuring a safer and more resilient telecommunications landscape for all.
