Interested in buying some sneakers from KicksCrew but scared it might not be legit? Read this article to find out if they’re legitimate or not. There are mixed reviews online about whether KicksCrew is worth buying from or not. Some say that they are, while others claim otherwise. But either way, you’re confused and want to know for sure if it’s a scam or not. After reading my review, you’ll hopefully have your question answered.
- Is KicksCrew legit?
- Does it sell fake shoes?
- Can you get scammed?
By the time you finish reading this article, you will have all of your questions answered about KicksCrew. You’ll now know whether it’s right for you to buy from them or if you should stay away. So let’s get started!
Is KicksCrew Legit?
KicksCrew is a good place to shop for shoes and other clothing items, but it may not be the best option because of how expensive their shipping fees are or how long it takes them to deliver orders. Furthermore, if you want to return an item and get money back, you will lose most of your money unless you purchase another product.
Although KicksCrew is a legitimate company, there are some major drawbacks with using it. For one, their high shipping rates and customers having to incur those higher costs has made many people shy away from using this website for fear of the added expense. On top of that, because KicksCrew typically takes its products from overseas, the delivery time is often two or three weeks which can be frustrating for most customers.
As if that isn’t enough, returning a product for either a refund or size exchange can cost you an arm and a leg. If you’re requesting a refund then you need to pay for the return shipping costs plus 15% of the original purchase price will be lost as there is a restocking fee on returns. And when you request an item in another size, you’ll end up paying double – once for sending back your current order while waiting for the new one to arrive and once again upon its delivery. Unfortunately this applies to all sizes (even if it’s just different widths) which means that sometimes we might need to buy shoes in multiple sizes before we find what fits right.
How Do I Know KicksCrew Is A Legit Company?
I know because one person in my small group received a parcel, without any troubles whatsoever – even the shipping was affordable and the deliveries arrive within two weeks. Besides those hiccups though, this website has been around for over thirteen years so it isn’t going to be a scam either. Not only that but they’re not anonymous at all; if they were, they would’ve closed down after three months tops.
Trust me when I say no illegitimate company last 13 years because some other company came along and copied them or just shut them down after being threatened once too often by authorities. With these little pieces of information taken into account, it becomes painfully obvious that Kickscrew is nothing but legit since it meets every criteria you could expect from an honest enterprise- including what social media influencers say about them!
In addition to all that, they have a very large following on Instagram with more than 1 million followers, as well as being verified.
Taking all these factors into consideration, one can easily judge whether KicksCrew is legit or not. However, their legitimacy isn’t enough to buy from them. There are 7 things you must know before ordering from them, which I’ll cover shortly. But first, let me answer another frequently asked question:
Does KicksCrew Sell Fake Shoes?
To understand if Kickscrews sells fake or real shoes, we must first learn about how this platform operates. This website is partnered with retailers all around the world to link sellers and buyers who are looking for authentic products. In other words, it does not provide these products directly but instead connects these two parties together; acting as an intermediary.
Here’s how it works:
- After buyers place orders through KicksCrew, sellers are contacted to fill them.
- Once the order is confirmed, the seller will check their inventory to see if they can find what has been requested.
- If there are no shoes available for purchase, KicksCrew will cancel the buyer’s order and return their money. It does happen occasionally.
- If a product is suspected to be fake, it will be sent to KicksCrew’s headquarters so we can confirm its authenticity. All products are rigorously tested for quality assurance before they go out into the world.
- Once verified, KicksCrew will add their verified tag to the product and send it out to be delivered by courier.
- After the buyer has paid for the product, it is delivered by a courier service.
Normally, the shoes that you purchase from KicksCrew will be authentic or genuine. They’re supplied by different suppliers which means there is a chance of receiving fake footwear at times; however, this seldom occurs. If anything were to happen, then your order would contain counterfeit goods and thus it would not be eligible for return or refund. This being said – now that you know KicksCrew does not sell counterfeits nor does it take returns, make sure of these two things before purchasing:
7 Must Knows Before Buying From KicksCrew
First and foremost, the most important thing you should know about this company are their policies:
1. KicksCrew’s Policies
There are a few important things to keep in mind before you buy anything from KicksCrew so that you don’t end up regretting the decision later on.
- Refund Policy
- Size Exchange Policy
- Order Cancellation Policy
a. Refund Policy
In order to be eligible for a refund, please note that you are required:
- Within 7 days of the delivery date.
- If the item and its box are in their original condition.
- If the KicksCrew tag is not removed.
To request a return, you’ll have to contact the KicksCrew customer service team and once they accept your return request, you’ll be granted the return shipping address by them. However, they clearly stated that the initial shipping fee is non-refundable and 15% of the total transaction payment will be deducted from your transaction amount as a restocking fee.
To request a return, please contact the KicksCrew Customer Service Department and once they accept your request for a refund, you’ll be given an email confirmation with details on how to send it back. However, please note that the initial shipping fee is non-refundable and 15% of your total transaction payment will be deducted as a restocking fee.
b. Size Exchanges Policy
In the event that we need to return an item to send it back for another size, the policy of KicksCrew is very similar to its return policy with only a few differences. The request for size change can only be accepted if it is made within 7 days of receiving it, the item has not been used or altered in any way, and the tags haven’t been removed; however, they may take longer than usual- up until 3 weeks after purchase.
For instance, if someone bought shoes in size 7 but wanted to switch them out for size 8- this could only happen if that other shoe was available from the manufacturer. But KicksCrew does clearly state that anyone who makes this request will also have to pay all related shipping costs associated with exchanging sizes – including both sending and returning fees as well as any relevant charges such as sales tax when applicable.
Please note that each order is eligible for one exchange with our customer service team; who will tell you the corresponding reason for size exchanges as well as which sizes are available upon request. In addition, here are some of the reasons why an item cannot be exchanged or returned*
c. Order Cancellation Policy
Though we provide the option of cancellation to all customers, your request will only be accepted if it is made before the order has been shipped. However, once your order has been shipped you cannot cancel it. Though KicksCrew may not always honor every request for cancellation, and a refund won’t be granted unless cancelled at least two days ahead of time; there are no fees associated with cancelling an account entirely through their website.
Therefore, it is important to make up your mind about what you want before making a purchase at Kickscrew because once an order has been placed, no changes can be made.
2. Customs Fees & Issues
Another concern one may have when ordering from KicksCrew is that they do not provide duty and taxes included, which can lead to customers incurring customs charges. The reason why Kicks Crew uses the DDU (Delivery Duty Unpaid) method for shipping instead of one with pre-purchased duty/taxes included is that it gives deliveries to nearly 180 different countries whose customs duties vary.
So, a fixed price per item cannot be determined. If the fee applies, then it will be given by the customer to their local carrier at the time of receiving their order; this means they pay only what the product costs them and no additional customs charge – in addition there are also no import or export duties payable on arrival.
It’s important to point out here that these additional costs are non-refundable, as I’ve already mentioned, they’re only related to the product price itself. Consequently, it is necessary for any buyer to first contact his or her country’s Customs office before buying a product. The exception is reserved only for USA and Australia – in which case the sales tax has been included in the final price of the package shipped there.
However, if you’re importing goods from other countries you will need to pay additional import fees if applicable; additionally, keep in mind that KicksCrew won’t be liable if your order gets delayed at customs. Nonetheless, this rarely occurs; but there’s always room for some risk involved when dealing with international deliveries.
3. Delivery Time, Failure, & Package Loss
As we mentioned before, KicksCrew has about a three week delivery time but if you’re happy with this and can wait that long then it might be worth your while to place an order from them. Apart from that, there is no refund for delivery failures which means that if they discard it at the customs office or you refuse to accept it due to bad weather conditions (for example), then there won’t be anything anyone can do about it even though you would still get a partial refund.
Furthermore, KicksCrew does not take responsibility for packages lost or damaged due to mishandling by the courier. They can only assist you in complaining about this issue but are not obligated to provide compensation.
4. Return Is Costly & Headache
Returning products for refunds or size exchanges can be expensive and hassle-ridden.
Return is a costly process because:
- For refund requests, the buyer will need to pay for all return shipping charges and an additional 15% of the original cost will be subtracted from the purchase price.
- If there is an issue with the size of an item and it needs to be exchanged for another, then the buyer will have to cover both the cost for returning it and for resending it.
- If your ordered shoes do not fit you and you want to exchange the size, you will have to pay for an additional size of shoe if applicable.
- And if your required size is not available with the company, KicksCrew will not be obligated to exchange it.
- Customs fees may be incurred when importing goods to your country.
Return is a headache because:
- Return will be accepted only when the conditions listed above are met.
- There is no guarantee that KicksCrew will take back the customer’s return request because it has to go through an inspection.
- Return is a very lengthy process.
- There is no guarantee that the courier will return your product safely without any damage to it or its box.
- It is unlikely that when ordering something online, you will receive something different than what was advertised. Even so, it can happen sometimes. If it does happen to you, then the burden would be on you.
Hence, it would be prudent for you to explore these issues prior to purchasing anything from KicksCrew.
5. Maximum Order Quantity Is 1 Unit
On KicksCrew, the maximum order quantity is one unit per order because we may receive items from different suppliers.
If you’re looking to place an order for two of the same or different items, but are willing to spend twice as much per individual item in order to bypass delivery charges altogether – unfortunately this is not possible. You’ll need to place separate orders and cover the shipping costs accordingly.
6. Contact KicksCrew About The Product Before Buying
Despite the fact that KicksCrew provides detailed images, sizes, colors and other details of the product when placing an order; you may not receive your order as it was seen at first sight.
This has to do with the fact that your computer monitor and the product images might not display all of the fine details of shoes you’re considering buying. When in doubt, ask one of our customer service representatives before finalizing your purchase so we can make sure you’re getting exactly what you wanted.
7. KicksCrew Can Cancel Your Order by Itself
Lastly, you should know that your order can be canceled by KicksCrew for the following reasons:
- The product you are trying to purchase from us is unavailable at this time.
- You provide us inaccurate information. This includes your incorrect email address, phone number or credit card number, or other information that we need to KicksCrew
- Kicks Crew’s security system identifies your order as fraudulent or out of the ordinary.
- The product is not accessible to an address given by the buyer.
- The billing information is wrong or not verifiable.
- If you do not pay for your order within 7 days of making it, we will charge an additional $20 late fee.
- An error has occurred in the pricing of one of our products.
Though KicksCrew may seem real because they sell authentic Nike Jordans, it’s ultimately up to you whether or not you would like to purchase from them. Take these 7 key details into consideration before making the decision to invest in their products.
Do I Recommend KicksCrew?
In cases where your desired shoe isn’t available in the local market but you feel compelled to buy them anyway, I would recommend going through KicksCrew. This is assuming that you know about all of the issues with online shopping already (as described previously). For example, unless you have physical access to your desired item – it would be best for you to simply buy it from a store instead.
And even when an item might be slightly more expensive at one store vs another, I still wouldn’t suggest buying through Kickscrew – even if only because of their absurdly long delivery times and strict return/refund policies (which they don’t explain well enough up front). These are my personal opinions though; so do what feels right to you!
How’s KicksCrew Customer Support?
My research has shown that most people are satisfied with KicksCrew’s customer service. Emails connect customers with staff who answer all their questions. People can find out the status of their order – like tracking numbers, whether they’ve received products from sellers or dispatched them to couriers – all while communicating through emails only. However, one major drawback is that they do not offer phone support.
Is Kickscrew Legit FAQS
Does Kickscrew Have A Return Policy?
Yes, Kickscrew welcomes return and exchange requests but only when the following conditions are met. Requests should be initiated no later than seven days after an item has been delivered. Items cannot be worn or used in anyway when requesting an exchange. The box it was originally shipped in must still be intact and the original tags must not have been removed yet – otherwise exchanges may take much longer to complete because of shipping procedures required for items being returned from other countries
Does Kickscrew Ship Internationally?
It ships products to 180 countries internationally. Unrest or war-like situations can have an effect on product transportation.
How Long Does Kickscrew Take To Ship?
Items ordered from Kickscrew are delivered within one to three weeks depending on the time it takes for them to reach the desired location and shipping limitations.
Does Kickscrew Sell Fake Shoes?
Nope, building credibility and customer trust is actually much more difficult when it comes to e-commerce sites. Which is why we at Kickscrew refuse to sell anything fake – or of low quality. Our Quality Control Team carefully reviews every item that gets shipped over from the seller before putting it up for sale on our site.
Can You Track Order On Kickscrew?
When you order an item from Kickscrew, they send a confirmation email. You’ll receive tracking information via email once the shipment has been done after validating the items.
Kickscrew is an authorized and reasonable website where you can purchase authentic sneakers. However, there are some things to take into account like the hefty shipping costs, lengthy waiting times for delivery, strict return policy, and custom fees when importing shoes abroad. If these factors don’t appeal to you then I recommend looking at GOAT or another alternative shoe retailer. It would not be wrong if I say that Kickscrew is an authorized retail website but their waiting time for shipment is quite long which has made me rethink of going ahead with my order here.